Medical Repatriation in the United States: How It Works

Richard Cooper / April 22, 2025 /

Medical repatriation isn’t as simple as booking a flight when you’re stuck or sick abroad–it requires careful coordination and the right medical team to ensure a smooth transfer. This process can save lives, especially when a patient is in a foreign country without access to the medical care they need.

In this article, we’ll discuss the medical repatriation process, including different transfer options, challenges like medical stability and travel documentation, and the benefits of flying on an air ambulance versus a commercial flight. Understanding this process can help you prepare for the unexpected and make informed decisions when medical emergencies happen abroad.

If you or a loved one need a medical repatriation flight, contact REVA today to arrange an air ambulance. We ensure safe transfers for patients of all acuity levels, and our team is available 24/7 to handle the logistics and answer your questions.

What Is Medical Repatriation?

Medical repatriation is the process of transferring individuals who are either ill or injured abroad. Typically, they are in foreign countries, and we bring them back to their home destination. Most frequently, this is in the United States, but we also transfer patients anywhere in the world, providing the care they need until they arrive safely back home.

Several modes of transit may be used for medical repatriation, depending on the patient’s condition and the distance of the journey: 

  • Fixed-wing Aircraft: At REVA, we use fixed-wing air ambulances to transfer patients over long distances. Whether they need to fly to a hospital in another country for treatment or return home to recover near family, our medical aircraft are equipped with ICU-level monitoring systems to keep patients stable and safe.
  • Rotorcraft (Helicopters): Although we do not operate helicopters, we have partner providers who do, particularly for short-distance transfers where ground transportation may be inaccessible or inefficient. Helicopter transport is used in urgent situations where time is of the essence, and immediate medical care is required.
  • Ground Transportation: In some cases, ground ambulances may be used in conjunction with air transport, particularly if the patient needs to be moved to an airport or medical facility close by. If the patient is in a stable condition and the transfer distance is relatively short, ground transportation may be sufficient.
  • Commercial Medical Escorts: Typically used for stable patients who do not need intensive care during the flight. A paramedic or nurse accompanies the patient on a commercial aircraft, using medical equipment to keep the patient safe. This option is more affordable but limits the level of medical support that can be provided in the air.

The Medical Repatriation Process Explained

The medical repatriation process begins when an individual becomes ill or injured abroad. The patient is usually in a hospital or medical facility in a foreign country.

At this point, their family or the treating hospital contacts the travel insurance company, which may escalate the case to an air ambulance company that specializes in international medical repatriation. The air ambulance company, like REVA, takes over the transfer coordination.

At REVA, our 24/7 medical coordinator oversees all missions, ensuring a smooth, organized transfer from start to finish. The process includes:

  • Medical Report Request: Our internal team gathers the patient’s name, date of birth, location, and contact details.
  • Medical Assessment: A registered nurse or flight paramedic contacts the treating hospital, the patient, or family members to perform a full medical assessment via phone. This assessment allows us to determine the patient’s medical stability and the level of care needed during flight.
  • Determining Fitness to Fly: We assess whether the patient is stable enough to safely fly and, if so, determine what level of care is required. If the patient’s condition is unstable, they may need to recover or receive further treatment before the transfer can be organized. 
  • Securing Funds and Documentation: Once the patient is deemed fit to fly, our operations center ensures all funding and legal requirements are in place.
  • Handling Travel Documentation: We manage passports, customs, immigration, medical paroles, and necessary clearances to ensure a smooth transfer.
  • Coordinating Transport: Once everything is approved, we land at the designated airport, clear customs, transfer the patient into an air ambulance, and safely transfer them home.

Throughout the entire process, we maintain constant communication between our operations center, the treating facility, and the insurance or assistance company, if applicable.

Potential Challenges in Medical Repatriation

Medical repatriation presents various challenges—situations change daily, and unexpected circumstances can arise during the process. Here are some common challenges we encounter:

Medical Challenges

Patients being transferred in a fixed-wing air ambulance may experience medical complications due to altitude changes. Conditions affected by gas expansion or a lack of a controlled environment can worsen mid-flight.

In some cases, a patient is not immediately fit to fly. This does not mean they will never be fit to fly, but rather that medical interventions or recovery time may be needed. We collaborate closely with the treating medical team to monitor their condition, and we never rush an air ambulance flight– we only allow patients to fly when they are safely able. During flight, paramedics provide continuous care and monitoring in the air, keeping patients stable and safe until landing. 

Weather Conditions

Weather can impact medical repatriation efforts, especially when transferring patients across large distances or from remote locations. We operate globally, so we could pick up a patient in warm, sunny Mexico and transfer them to freezing conditions in Canada. Weather-related factors like temperature, visibility, and storm conditions can affect airport availability and flight paths.

To avoid these challenges, we carefully monitor weather conditions at departure and arrival locations to ensure safe travel. Sometimes, we may need to adjust flight plans or delay the transfer if safety is a concern.

Documentation and Customs

Medical repatriation requires extensive documentation, including passports, visas, medical paroles, and customs clearance. The medical repatriation process may be delayed if the required paperwork is not readily available.

Airport regulations also vary from country to country. For example, many Caribbean airports are not open 24/7, so we may need to delay a transfer until operations resume.

Medical Repatriation via Air Ambulance vs. Commercial Medical Escort

There are several key differences between medical repatriation on air ambulances and commercial airline flights.

Air Ambulance (Fixed-Wing):

  • Functions as a flying ICU with full ventilator support, medications, and critical care equipment.
  • Unlimited oxygen supply is available for patients who need continuous support.
  • Trained paramedics, nurses, and doctors monitor and treat the patient throughout the journey, providing necessary interventions to keep them stable.

Commercial Medical Escort:

  • The patient sits in a regular seat with a medical provider next to them.
  • In some cases, stretcher accommodations are available, but this is usually limited to commercial airlines with special seating arrangements.
  • Limited medical resources are onboard– typically only basic equipment, such as portable oxygen tanks.
  • Oxygen supply and advanced medical interventions are restricted—commercial flights are not designed for continuous medical care.

For high-acuity patients who need ICU-level care, an air ambulance is the safest and most reliable option for medical repatriation.

Arrange A Medical Repatriation Flight with REVA

If you or a loved one needs a medical repatriation flight, REVA is here to make a stressful time easier. Our team is available around the clock to handle the logistics, so you can focus on getting your loved one home safely.

Reach out to REVA today to learn more about arranging a medical repatriation—we’re committed to making this process as stress-free as possible for you and your family.